Frequently Asked Questions (FAQ)

This FAQ is designed to provide clear and concise answers to the most common questions about payment methods, shipping, delivery times, and product exchanges. Understanding these topics ensures a smooth shopping experience and helps you make informed decisions.

Payment Methods

We accept a variety of payment options to make your purchase convenient and secure, including:

  • Credit and debit cards
  • Online payment platforms
  • Other popular electronic payment methods

Please note: Specific payment options will be displayed at checkout based on your location.

Shipping Costs

Shipping fees are calculated based on your total purchase amount and delivery address. The exact cost will be shown during the checkout process before you confirm your order.

How Are Orders Shipped?

We partner with reliable carriers to deliver your order safely and efficiently. Details on the shipping providers and options will be available at checkout.

Delivery Locations

We ship nationwide, ensuring you can receive your order anywhere in the country.

Delivery Timeframes

  • Production Time: Since we operate on a made-to-order basis, your item is crafted after payment confirmation. This process takes 2 to 7 business days.
  • Shipping Time: Once your order is shipped, delivery typically takes 3 to 7 business days, depending on the shipping option you select at checkout.

Example: If you place an order on Monday and payment is confirmed the same day, your item may be produced and shipped by the following Monday. Delivery would then be expected between Tuesday and the next Monday.

Returns and Exchanges

  • You can request an exchange within 7 days of receiving your product.
  • If your product arrives damaged or not in good condition, please contact us immediately at [email protected]. We will arrange to send you a replacement promptly.

By understanding these key points, you can shop with confidence knowing what to expect regarding payment, shipping, and returns.

For further queries, feel free to contact our customer support team.